Unacceptable from a company like Symantec. Even worse are the constant notifications in the system tray about the SAV or SEP program being disabled. People love seeing their antivirus software do that and I once actually lost a customer because of it.
Colleagues suggested Trend, Kaspersky, ESet, etc. but I recently rolled Sunbelt's Vipre Enterprise AV after I heard they won some award for best new product. So far like what I've seen. They also make an updated rescue executable available on their website for download.
It has a nice, clean interface with LOTS of customization options. Its also easy on system resources and only needs 250 MB to install.
On the Enterprise version's Default Policy, you'll need to spend some time going through the policy and enable the active protection since it's not on by default, probably so it doesn't interfere with a PC's currently installed A/V program. The Enterprise console can uninstall a computer's existing A/V program and deploy Vipre to it.
Oh yeah, most importantly, when I ran into some issues and needed a hand setting up the policies, I called Tech Support and without pressing a thousand buttons and waiting no more than 5 min, I spoke to a sharp sounding tech in California who I could understand CLEARLY and wasn't reading from a script (I cringe when an overly polite outsourced phone rep asks "may I know your name? ). So their Tech support = very impressive. Try calling Symantec for A/V software support.

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